How to Effectively Satisfy Customers with Live Chat Software

The reason why live chat gives you the most bang for your buck is that it costs less to implement chat-based customer support when compared with all the other modes of live customer service. Here are five reasons why live chat and a favorable bottom line go hand in hand: Parallel processing A chat operator while assuming the role of a support specialist can attend to more than one live chat session at a time simultaneously. At times when customer interaction is at its peak, your support specialist can open several chat windows at a time and respond to customer inquiries. How many chat windows an operator can handle at a time depends entirely on his or her capability and experience. Telephone-based live support, on the other hand, supports one conversation at a time and all communication is linear in nature. Accent Interference As long as your chat operator understands…

How a School Management Software Help the Teachers?

With the advancement of Technology the educational sector has also started embracing new technologies and solutions for better functioning. and management. There are various School Management Software which helps the school authorities to efficiently manage their school routines, student details and more. So most of the schools have purchased some kind of softwares and has effectively implemented them within their staffs and students. As the school management find these software much helpful, the teachers also love to have one software for managing their student records and other daily activities. In most of the modern schools, a student management software has become a teacher’s inevitable tool and they experience a lot of benefits while using these tools. Some of the major benefits for the teachers when they use such a tool are listed below. 1) Time Saving Usually a teacher has a load of work to do which includes tracking the…

GPS Vehicle Tracking – An Introduction

If you have a big logistics company managing a large fleet of vehicles for transporting goods then you should certainly try out a reliable and advanced transportation management systems. One of the advanced features of such vehicle routing software is the GPS (Global Positioning System) vehicle tracking system. The GPS fleet tracking helps you to keep track of your vehicles and ensures secure, safe and faster delivery of your transportation goods. The Global Positioning System was first implemented at the Pentagon in 1973 and the first operational GPS satellite was launched in 1978. By the 90s the system more functional with 24 orbiting satellites transmitting radio signals.   This opened way for yet another digital revolution and more and more applications started using GPS systems. In a  GPS vehicle tracking system, a GPS receiver is  installed on to a vehicle and the GPS receiver send out information to a back office.…