The reason why live chat gives you the most bang for your buck is that it costs less to implement chat-based customer support when compared with all the other modes of live customer service. Here are five reasons why live chat and a favorable bottom line go hand in hand: Parallel processing A chat operator while assuming the role of a support specialist can attend to more than one live chat session at a time simultaneously. At times when customer interaction is at its peak, your support specialist can open several chat windows at a time and respond to customer inquiries. How many chat windows an operator can handle at a time depends entirely on his or her capability and experience. Telephone-based live support, on the other hand, supports one conversation at a time and all communication is linear in nature. Accent Interference As long as your chat operator understands…