Outsourcing seems to be the right choice when you are faced with situations like this. Outlined below are some points that companies can evaluate for outsourced technical support and server management: * Focus on Core Activities: Outsourcing your server management, server monitoring and maintenance to an IT services company helps the company to concentrate its resources and strength on the core business activities. This helps in expanding the business rather than investing time and energy in handling with the technical support requests that pile up at the support desk. Usually, these kinds of activities are undertaken by an offshore Network Operations Center (NOC) where skilled staff of the service provider monitor and manage the infrastructure, ensuring up-times and availability. * Cost Savings: Outsourcing can open doors to access cost-effective services. When compared to the costs for the same services with the same level of quality, outsourced work becomes more economical…